Apple is to blame and WD is simply an innocent third party trying to make a living. If so, where is this warning? I sense a theme here. Additionally, as WD is continuing to sell My Cloud, are they telling their new/potential customers of this issuer? High Sierra was announced months ago and all developers hav e been testing the various beta versions for months.
It is unbelievable that WD has not foreseen this issue and still has no guidance on its site about this incompatibility (if there is on), let alone have a new version of its software. I spoke to tech support and was given the most incredible responses: High Sierra won’t be released until 2018 (it was released today!), WD has not had time to test its software (apparently everyone else has for months), WD Sync is not the “central part” of the device and it is not really necessary. No more green checkmarks on the right of file names (not able to activate option any longer), and no syncing on files with My Cloud. Upon installing High Sierra, WD Sync stopped functioning. (Sierra), down load WD Drive Utilities for Mac. Just solved mine by performing a firmware update of my drive. Sierra not recognizing Western Digital external USB drive.
Download G-Technology Windows Format Wizard. G-Technology Icons: Restore the G-Technology Drive icons.
General Product Firmware Software by Product.
